Physician leaders can use these techniques with patients and team members alike — and even themselves — when dealing with “the long goodbye.”
This group dynamics tool can help leaders learn more about how they are seen by others and, in turn, how to better get their ideas across.
Do most Americans really think public speaking is worse than dying?
Disagreements are a fact of life in any workplace. Here are some ways physician leaders can resolve the problem.
Your experience is key to facilitating an understanding by others and a commitment to your recommendations.
To alter specific behavior — as physicians would with patients — keep the talking points brief.
Language, social and cultural differences and the assumptions made by clinicians are commonly cited challenges in intercultural communication.
According to research, 80 percent of diagnoses can be made without tests, by carefully listening to the patient. So why isn’t listening given a pri...
Be sure to communicate clearly and effectively about the goal of the desired change, and allot time so employees will recognize its importance.
To establish credibility and influence people, you must be able to connect with others. Here’s how.
A lot of people seem interested in finding a “secret sauce” for sparking engagement and convincing others to change behaviors.
Effective leaders can enhance their trust and credibility if they learn to speak with awareness and skill. How can you avoid the vocal pitfalls tha...
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